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ORDERING AND DELIVERY

Everything shown in the on-line shop section of the web site is available immediately and can be ordered by clicking the “Add to cart” button to add the item to your shopping cart. When you have finished shopping click the “Checkout” button to confirm the order and enter your details. If you prefer not to order on-line you can e-mail me at karl@karlrobinson.co.uk or phone me on 07476 307560. 

Payment

You can pay for your order using PayPal or if you are within the U.K. by cheque/Postal order.

If paying by PayPal please select “PayPal” as the payment method in the checkout and you will be automatically sent to the PayPal site. You can now use PayPal to make payments even if you don’t have a PayPal account.    

If paying by cheque please select “Cheque” as the payment method in the checkout. Please make cheques payable to “K.Robinson” and send it with a note of what you are ordering to :

Karl Robinson
4 Noble Street
Wem
Shropshire
SY4 5DZ

If you would like an email confirming that your order has been posted, please include your email address.

Delivery

Once payment has been received your order will be posted the next working day by the Royal Mail service you selected and you will receive an e-mail to let you know it’s been sent. You should receive your order within 2 days of posting, but if after 5 days you haven’t received it please let me know. Overseas posting takes longer.

The postage cost is based on the total weight of your order using Royal Mails standard charges - there is no extra charge for packaging etc.

Returns

If you are unhappy with your order for any reason you can return it within 14 days. As long as the item is in a saleable condition I will refund the full cost including the postage. Please note that return postage is at your expense and no responsibility can be taken for items lost in the post when being returned.

 In the unlikely event that you are returning an item because of a fault I will also refund the cost of the return postage.

You can contact me by e-mail, phone or letter. Please feel free to contact me for more information about any of the items on this site, or to talk about commissioning an item. I am always happy to discuss any requirements you may have.

CONTACT

Karl Robinson - Leatherworker
4 Noble Street
Wem
Shropshire SY4 5DZ
United Kingdom

Phone: +44 07476 307560
Email: karl@karlrobinson.co.uk
Copyright © Karl Robinson 2018. All rights reserved.
Site last updated 5th September 2018