On-line Shop
Frequently Asked Questions
Ordering and Delivery

4 Noble Street

07476 307560

E-mail: karl@karlrobinson.co.uk

Frequently Asked Questions

Will the colour fade?
Yes. All natural dyes fade when exposed to bright light but some colours fade more quickly than others. Yellows and reds generally fade the fastest while blues and browns last the longest.
Is the dye rub fast?
Most are but some aren't in particular blues.
Is the dye wash fast?
No. The dyes can be washed out and it's not recommended that you wash clothes dyed with natural dyes in a washing machine. All period recipes for cleaning woollen clothes that I've come across are all spot cleaning methods and only linens are immersing in water for cleaning. The period approach is that you wear linen next to the skin which can be properly washed and your linen under clothes protect your outer cloths from you.
Will the cloth be evenly dyed?
No. There is always some variation in any length of cloth because of the way it is produced but most of the time the variations are subtle and you probably won't notice them once it's been made up into a piece of clothing. Some cloths are better than others and each piece of cloth for sale is photographed so that you can see any imperfections in it.
Can I get more cloth in the same colour if I run out?
Only if you're lucky. The cloth is dyed in quite short lengths (the maximum I can dye a at time is 10 meters) and it is very difficult to reproduce a shade exactly because the dyes are sensitive to quite small changes in the dye vat. Also being vegetable dyes each years crop can be different due to different weather etc.
Can I order less cloth if I don't need all of a piece? If a piece is long enough then yes but many pieces are quite short and I can't cut those. If a piece can be cut then there will be options to buy shorter lenghts on the detail pages of the on-line shop.
How wide is the cloth?
The cloth is 76 centimetres (30 inches) - wide.
Can I order samples?
Yes. You can order samples of individual cloths in the on-line shop. Each sample costs £0.50 and there is no charge for postage. The cost of the samples is refundable on receipt of your first order up to a maximum of £5.00 and refunds are applied automatically by using the voucher code that will be sent to you with your samples. Refund voucher codes are valid for 6 months.
Is the colour I see on the screen the exact colour of the cloth?
No. Because of the range of screens and settings people use it is not possible to display the colours exactly as they are in real life. I have made sure that each piece of cloth is photographed under identical conditions and have adjusted them until they look as close as possible to life on my own system but because your own system/device will probably have different settings to mine they will almost certainly appear slightly different. To properly see the exact colour of a piece of cloth you will need to order a sample.
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Site last updated 8th October 2017